NY.gov Portal State Agency Listing

Report an Unserved Address

Use the form below to report locations that do not have access to wired and/or wireless high-speed internet. Fields marked with * are required. Please submit your Name, Email, and Additional Info if you would like us to follow up with you or to tell us more about your situation.




The providing of any contact information (Name or Email) is optional. If you choose to provide your contact information you are consenting to the NYS DHSES collecting this information and contacting you with regard to this transaction or to use the information for any purpose permitted in our Privacy Policy.

By clicking the "Submit" button below you are consenting to having the location provided shown as "Unserved" on the New York State Broadband Map.

If you have any questions or concerns, please contact us at nysbroadbandmapping@dhses.ny.gov.


Submitting...
More than one possible address was found for the information you entered.

Please Select the Correct Address:
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