Contact Us

We welcome your feedback and questions. If you contact us in relation to a particular block or street segment, please consider providing your contact information in the "Is This Correct?" box in the "Results" pane that is shown when searching for an address on our homepage or map. We will then be able to contact you regarding your inquiry. If you run across any information on the map that you believe might need to be corrected or updated, we would like to know. If you contact us, you will hear back from us. We research and respond to all feedback. Thank you in advance for your assistance!

Please also be sure to take the NYS Speed Test to include your computer's speed in our overall data. This data helps us to perform our internal verification processes to ensure the accuracy of the data we deliver on the NYS Broadband Map.

Please email us at nysbroadbandmapping@dhses.ny.gov , call us at (518) 242-5177 or send mail to:

New York State Office of Information Technology Services
Broadband Mapping Unit
1220 Washington Avenue
Harriman State Office Campus Building 7a, 4th Floor
Albany, NY 12242